Commvault Cloud SaaS(formerly Metallic) Status Page

All Systems Operational

Web Portal Operational
West Europe Operational
REST API Operational
East US2 Operational
Reports Operational
West Europe Operational
Usage & Metering Operational
West Europe Operational
Active Directory Operational
West Europe Operational
France Central Operational
South Africa North Operational
Switzerland North Operational
Endpoint Operational
South Africa North Operational
Switzerland North Operational
France Central Operational
West Europe Operational
SalesForce Operational
Switzerland North Operational
South Africa North Operational
France Central Operational
West Europe Operational
VM & Kubernetes Operational
North Europe Operational
South Africa North Operational
Switzerland North Operational
West Europe Operational
France Central Operational
Database Operational
Switzerland North Operational
France Central Operational
West Europe Operational
South Africa North Operational
Dynamics 365 Operational
West Europe Operational
Switzerland North Operational
France Central Operational
South Africa North Operational
Office 365 Operational
West Europe Operational
France Central Operational
Switzerland North Operational
South Africa North Operational
Google Workspace Operational
Europe West 4 Operational
File & Object Operational
South Africa North Operational
North Europe Operational
Switzerland North Operational
West Europe Operational
France Central Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 3, 2025
Weekly Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 3, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 03:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
May 1, 07:01 UTC
May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025
Weekly Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 26, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 03:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Apr 24, 07:02 UTC
Apr 25, 2025

No incidents reported.

Apr 24, 2025
Office 365 backup performance
Resolved - This incident has been resolved.
Apr 24, 23:13 UTC
Update - The issue that caused degraded backup performance for Office 365 backup jobs has been successfully mitigated with corrective and preventative measures. So far we have observed performance returning to expected levels.
We will continue to monitor the environment closely for the next 24 hours, but no further impact to backup performance is expected at this time.
Thank you for your patience and understanding.
Apr 23, 22:10 UTC
Monitoring - We are currently experiencing degraded backup performance affecting Office 365 backup jobs. This issue may impact our Service Level Agreement (SLA).

Our team has identified the root cause of the performance degradation and has implemented preventative measures to address it. We are actively monitoring the situation to ensure that performance returns to normal.

Thank you for your understanding and patience as we work to resolve this issue.
Apr 20, 15:12 UTC
Apr 23, 2025
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025
Issues with displaying Usage Summary
Resolved - This incident has been resolved.
Apr 20, 15:12 UTC
Monitoring - The issue affecting the display of the usage summary for subscriptions has been resolved, and the usage summary is now displaying correctly. Our team is actively monitoring the system to ensure stability. We appreciate your patience and will provide further updates if necessary
Apr 2, 14:26 UTC
Investigating - We are currently experiencing an issue with the display of the usage summary for subscriptions. Our team is actively investigating the root cause and working towards a resolution as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available.
Apr 2, 11:56 UTC
Apr 19, 2025
Weekly Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 03:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Apr 17, 07:03 UTC
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